Effective Date: July 4, 2026
FeelAstro respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices available to you.
1. Information We Collect
a) Account Information
- name
- email address
- login credentials
- authentication provider details such as Google sign-in data
b) Birth and Astrology Data
- date of birth
- time of birth
- place of birth
- profile preferences or details voluntarily provided by you
- chart inputs and astrology-related selections
c) Payment and Subscription Data
- subscription status
- transaction identifiers
- order records
- token purchases and billing metadata
We do not store full payment card details unless explicitly stated.
d) Usage Data
- IP address
- browser type
- device information
- session activity
- pages visited and feature usage
- token usage and AI interaction logs
e) Communications
- verification emails
- account-related notices
- support emails and communications
2. How We Use Your Information
We use your information to:
- create and manage your account,
- calculate charts and generate reports,
- provide AI-assisted astrology responses,
- process subscriptions, payments, and token balances,
- verify identity and email ownership,
- improve the website, app, and user experience,
- prevent abuse, fraud, duplicate accounts, and unauthorized access,
- comply with legal obligations.
3. AI Features
If you use AI-based features, your prompts, chart context, and related usage data may be processed to generate responses, improve service quality, support continuity, prevent misuse, and maintain reliability and safety.
4. Cookies and Similar Technologies
We may use cookies, session storage, and similar technologies to keep you logged in, remember preferences, measure usage, improve performance, and enhance security.
You may disable cookies through your browser, but some features may stop working properly.
5. Payment Providers
Payments may be processed by third-party providers such as Razorpay, PayPal, app stores, or similar services. Those providers process your payment information according to their own privacy policies and terms.
6. Sharing of Information
We do not sell your personal data. We may share information only:
- with service providers necessary to operate the platform,
- with payment gateways and authentication providers,
- when required by law or legal process,
- to protect the rights, safety, or security of FeelAstro and its users,
- in connection with a business transfer, restructuring, or merger.
7. Data Retention
We retain data as long as needed to provide the Service, maintain records, resolve disputes, enforce agreements, prevent fraud, and comply with law.
Some records, including billing records, welcome-credit abuse prevention data, transaction logs, and legal compliance records, may be retained even after account deletion where reasonably necessary.
8. Account Deletion
You may request account deletion, subject to legal, fraud-prevention, accounting, operational, and billing retention requirements. Certain records may be retained where necessary for abuse prevention or compliance.
9. Security
We take reasonable technical and organizational measures to protect your information. However, no method of storage or transmission over the internet is completely secure, and absolute security cannot be guaranteed.
10. Children's Privacy
FeelAstro is not intended for children under 13. If we become aware that personal information from a child has been collected without proper authorization, we will take reasonable steps to remove it.
11. Your Rights
Depending on applicable law, you may have rights to access, correct, delete, or request a copy of your personal information. You may contact us for such requests.
12. International Use
If you access the Service from outside India, you understand that your information may be processed in countries where we or our service providers operate.
13. Changes to this Policy
We may update this Privacy Policy from time to time. Continued use of the Service after changes become effective means you accept the revised policy.
14. Contact
For privacy-related questions, contact:
Email: [email protected]